Operations Intelligence Analyst

Job description


ArqamFC is looking for an ambitious operations analyst to support the fast-growing data collection team in scaling as quickly and efficiently as possible. As an analyst on the operations team, your goal is to continually improve our collection center into a well-oiled, data-driven machine that can keep up with our growing customer base and their needs.


The roles primary responsibility is to drive strategy and execution improvements for the collection team by creating, analyzing and communicating data-driven insights to all relevant teams (Product, Operations, Collection). Empowering every team to make quicker, more educated decisions by constantly creating and communicating new insights is the end-goal. 


This role will be a mixture of data and analytical skills along with excellent communication and understanding of our core operational levers. We are growing tremendously fast and this is an exciting opportunity to lead a function that will be exposed daily to new challenges and hard to solve problems. We’re looking for someone who is driven, self-motivated, flexible and comfortable working at a fast pace delivering projects in an iterative manner, in relatively short timelines. The role is the first of its kind within our organization, but the team could soon be expanding to cover our expansion into new sports. 


The ideal candidate will have an interest in data analytics, sports as well as some technical background. 

The position is based full time in our office in Cairo, Egypt. Travel may be required.

Requirements

Skill-set:


  • Some coding experience with data using one of R, Python, SQL

  • Comfortable with numbers and advanced mathematical concepts 

  • Excellent analytical skills

  • Experience in a commercial business setting 

  • Basic understanding of football 

  • Team player, self-motivated, hard-working

Nice to haves:


  • A degree in a quantitative field

  • Experience working with real-time data and deadlines

  • Data Visualization expertise 

Responsibilities:


  • Design and develop metrics and reports, dashboards and analyses to drive key business decisions

  • Gather business requirements for reporting data and communicate with technical team

  • Turn data insight into actionable recommendations for management

  • Work with collection team on conducting root cause analysis and executing improvement recommendations 

  • Put in place processes to potentially automate,decentralize and scale this team as the company grows

What We Offer:


  • Strong compensation packages (salary +  stock options)

  • Fast-growing team with high growth opportunities to learn new skills

  • Ability to work remotely when necessary  

  • Flexible working hours